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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Farnborough

Pharmacy Weight Loss Farnborough
GPhC Registration Number: 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or using our services, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Farnborough is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight management services and prescription medicines to patients in Farnborough and surrounding areas in the United Kingdom. We operate in full compliance with General Pharmaceutical Council regulations and all applicable UK pharmaceutical law.

2. Eligibility

To use our services, you must:

We reserve the right to decline any order where we determine that treatment is clinically unsuitable. Our pharmacist's decision regarding suitability is final and made in the interest of patient safety.

3. Prescriptions and Clinical Approval

All weight loss medications supplied through our service require a valid prescription. Our GPhC-registered pharmacist will review your consultation questionnaire before approving any order. We do not guarantee that a prescription will be issued following your consultation.

You must provide accurate, truthful medical information. Providing false or misleading information to obtain medication is a serious matter and may result in immediate termination of your account. You are responsible for informing us of any changes to your health, medications, or circumstances that may affect your treatment.

Prescriptions issued through our service are for your personal use only and must not be shared with any other person.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards. All transactions are processed securely using encrypted payment technology.

Prices displayed on our website include VAT where applicable and are subject to change without prior notice. The price you pay is the price confirmed at the time of your order.

We do not store full card details. Suspected fraudulent transactions will be reported to the relevant authorities.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery times may be affected by factors outside our control, including postal service delays or high demand periods.

Medicines will be dispatched in discreet, secure packaging to the delivery address provided at checkout. You are responsible for ensuring your delivery address is accurate. We cannot accept liability for orders delivered to an incorrectly entered address.

If your order is not approved, you will be notified promptly and a full refund will be issued.

6. Cancellations and Refunds

You may cancel your order at any time before pharmacist approval without charge. Once a prescription has been issued and your order dispatched, cancellation is not possible under standard UK pharmacy regulations governing the return of prescription medicines.

Prescription medicines cannot be returned or resold once they have left our pharmacy. Refunds are only available where medicines have not been approved or where an error has been made on our part. If you believe you have received the incorrect item, please contact us immediately.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services are not a substitute for professional medical consultation with your GP or a qualified healthcare provider.

If you experience any adverse effects, unexpected symptoms, or have concerns about your treatment, stop taking the medication and seek medical advice promptly. In an emergency, contact 999 or visit your nearest A&E department.

8. Data and Privacy

We process your personal and medical data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely to provide our pharmacy services and ensure safe clinical care. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact us through the details provided on our website. We are committed to resolving any concerns promptly and professionally.