Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Farnborough | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Farnborough is a GPhC registered online pharmacy weight loss clinic serving patients in Farnborough, UK. We act as the data controller for all personal information collected through our services. Our GPhC registration number is 9012511.

Data We Collect

To provide safe and effective pharmacy services, we may collect the following types of personal data:

• Identity data: Full name, date of birth, and gender
• Contact data: Address, email address, and telephone number
• Health data: Medical history, current medications, weight, BMI, and health questionnaire responses
• Transaction data: Payment details and order history
• Technical data: IP address, browser type, and website usage information

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

How We Use Your Data

We use your personal data only for legitimate and lawful purposes, including:

• Assessing your suitability for weight loss treatments through our pharmacist review process
• Dispensing and delivering approved medications (delivered within 1 working day once approved by our pharmacist)
• Communicating important updates about your prescription or order
• Maintaining accurate clinical records as required by our GPhC registration obligations
• Complying with legal and regulatory requirements
• Improving our services and website experience

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, protection of vital interests, and, for health data, the provision of healthcare services.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device when you visit our site. We use:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: To understand how visitors use our site and help us improve it
• Preference cookies: To remember your settings and choices

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Third Party Sharing

We do not sell your personal data to any third party. We may share your data only in the following limited circumstances:

• Delivery providers: To fulfil and track your medication orders
• Payment processors: To securely handle your transactions
• Healthcare professionals: Where referral or clinical consultation is necessary for your safety
• Regulatory bodies: Such as the GPhC or NHS, where we are legally required to do so
• IT and platform providers: Who support the operation of our online systems under strict data processing agreements

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

Data Retention

We retain patient records for a minimum of eight years in line with NHS and GPhC guidance. After this period, data is securely deleted or anonymised. Financial records are kept for six years in accordance with HMRC requirements.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Access to patient data is restricted to authorised staff only, and all sensitive data is encrypted during transmission and storage.

Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, ask us to delete your data where appropriate, restrict or object to certain types of processing, and request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below and we will respond within 48 hours.

Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to make a data-related request, please contact us:

Pharmacy Weight Loss Farnborough
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours. This policy may be updated from time to time to reflect changes in law or our practices. Please check this page periodically for the latest version.